Requests for warranty service on TITICI frames and/or products must be made to the official TITICI dealer where the purchase was made.

Titici Warranty Conditions

Trerè Innovation Srl Unipersonale guarantees its frames, if purchased from authorised dealers, for a duration of 5 years from the date of purchase if, within fifteen days, this is registered on the website www. titici/guarantee. If the frame is not registered within 15 days from the date of purchase, the warranty period is 3 years.

Trerè Innovation Srl Unipersonale will evaluate each claim independently and reserves the right to repair or replace the frame at its discretion to meet the terms of this warranty. If the chassis model covered by the warranty claim is unavailable, it will be replaced with a similar product of equivalent value. 

The above warranty terms refer exclusively to TITICI frames and products manufactured and/or distributed by Trerè Innovation Srl Unipersonale. The components of other companies, mounted on TITICI bicycles, are covered by the warranties of the respective manufacturers. This guarantee covers defects or breakage of frame parts occurring and/or found during use of the product. The following are exempt from this guarantee: 

  • products not purchased from authorised TITICI dealers;
  • frames and/or TITICI products without a fiscal document of purchase (receipt or invoice);
  • frames and products showing normal wear and tear due to use;
  • chassis whose serial number has been removed, obliterated, altered or made illegible;
  • damage caused by misuse, accidents or falls not directly attributable to the product;
  • damage caused by incorrect assembly of components or by the use of incompatible products,
  • damage caused by incorrect or inadequate maintenance, improper repairs, corrosion due to the use of aggressive cleaners; and more generally anything that is not a manufacturing defect
  • the effects of exposure to UV rays, sweat deposited on the frame or the effects of the saline environment
  • the frames and products modified or repainted even partially;

Cosmetic defects and transport damage, which can be easily detected upon delivery of the frame and the products, must be reported to the company within 48 hours of receipt, otherwise the guarantee will be forfeited. Trerè Innovation Srls cannot be held responsible for damage caused to the user of the product or to third parties in the event of improper use.

If the frame or product is replaced under warranty free of charge, the replacement product shall enjoy a new warranty. Any disputes concerning the warranty, purchase and use of TITICI products will be governed by Italian law through the courts of MANTOVA.

Register your frame and extend your warranty

Personal Informations

Dealer Informations

Frame Details